Cancellation, Substitution and Refund Policy
Completed registrations to IDS Toronto 2027 are non-refundable and non-transferable.

Show Admission Policies
These terms and conditions apply between the person, firm, company or other entity specified on your booking form ("you" or "your") and the Informa Group company that is the owner, organizer, operator and/or manager of the event/conference ("Informa"), for attendee / delegate registrations for the event specified on your booking form ("Event"). Please read them carefully as they contain important information. By submitting your registration to attend the Event, ("your registration") you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms, Informa will be unable to accept your registration.

Code of Conduct: We are dedicated to providing a safe place where all members of the industry are welcome to do business together. Safety, security, and an open, inclusive, respectful environment with zero tolerance for violence, mistreatment, discrimination or harassment towards staff, exhibitors, guests, or attendees is of highest importance at our event.

Solicitation: NO solicitation is permitted from non-exhibiting companies and will result in immediate removal from the Show.

Data Privacy: The personal information which you provide to us will be held by us on a database and where we have appropriate authorisation/justification (which may include, without limitation, express/implied consent or legitimate interests), may be shared with other companies in the Informa group and selected third parties in Canada, United States and internationally for promotional purposes. Your personal information may also be shared with government entities and regulatory authorities as required by law. Further, there may be certain areas of the Event at which your attendance is conditional on your personal information being provided to third parties which have sponsored or are managing such areas. The use that any third parties make of your personal information is outside of Informa’s control and, to the extent permitted by applicable law, we do not accept any liability in this regard. For more information about how Informa use the information you provide please see our privacy policy which can be found at https://www.informa.com/privacy-policy/.

On choosing to allow your badge to be scanned by an exhibitor or sponsor, you are providing the exhibitor or sponsor with personal information and in doing so you agree to the exhibitor or sponsor contacting you in the future about their products or services. You understand that you can opt-out of this contact at any time by contacting the exhibitor or sponsor. Badges cannot be read remotely and must be scanned before any details are shared with exhibitors and sponsors. You understand that your badge may be scanned on entry/exit to the Event and used in relation to event safety/security and that the event organizer may use this information in aggregate form to analyse/improve the visitor experience. Scanning at entry/exit is not associated with third party marketing consent choices that you may make.

Consequences for Breach: Informa may (at its sole discretion) refuse access to, or eject / block from the Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of Informa represents a security risk, nuisance or annoyance to the running of the Event. You agree to comply with all reasonable instructions issued by Informa or the venue owners or operators at the Event.

Consent to Official Photography and / or Recording at Events: All unauthorized photography and / or the recording or transmitting of audio or visual material, data or information is expressly prohibited. You consent to Informa Group undertaking multimedia recording of the Event which may include your participation in the Event as a delegate (the “Content”) and you consent to the use by Informa Group of any such recording anywhere in the world for promotional, marketing and other purposes. You acknowledge and agree that Informa Group is the exclusive owner of all rights in the Content and hereby waive any and all: (a) rights in and to such Content, and (b) claims that you may have relating to or arising from the Content or its use.

Limitation of Liability: To the fullest extent permitted by the applicable law, Informa excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss, any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss, suffered by you howsoever arising. If Informa is liable to you for any reason, Informa's total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Informa.

Data Scam Alert: Please be aware of fraudulent offers to buy data lists. We do not sell or release data and have strict policies around the protection of data at Informa. These scammers do not have any relationship with the Event or Informa and they do NOT have the data they are attempting to sell. We continually work with our Show Management and legal team in sending the spammers cease and desist letters; however they are persistent and continue to send under different email addresses and different aliases. If you receive one of these emails, please BLOCK and MARK AS SPAM in your inbox, and forward it to spam@fightspam.gc.ca.

Limitation of Liability: To the fullest extent permitted by the applicable law, Informa excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss, any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss, suffered by you howsoever arising. If Informa is liable to you for any reason, Informa's total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Informa.

Disclaimer for Activities: You should consider carefully whether or not you will be able to participate in any activities offered as part of a programme relating to the Event. Informa warns that some activities may be physically demanding and/or carry inherent dangers. You understand that some exercise-based activities may be a risk to your physical health and safety if you do not perform them correctly. You accept that, if a programme exists for the Event you are attending, it is entirely your responsibility to decide whether or not participation in any activity offered as part of the programme is appropriate to your capabilities, aptitude, fitness and health. If you have any concerns about your capabilities, aptitude, fitness and/or health to participate you should consult with (and follow the recommendations of) a medical professional prior to engaging in any activity. If at any time during any activity you feel unwell or consider that it is unsafe for you to continue, please stop the activity immediately and seek appropriate advice. You also accept that it is entirely your responsibility to observe all health and safety requirements and instructions that you may be given in relation to activities. If you are participating in any activity that is offered virtually for participation in a home or office environment, you should ensure that your environment is safe, provides adequate space and is free of dangerous or hazardous objects and materials. To the extent permitted by applicable law, Informa and all entities within the Informa group (as well as any employees or other representatives of the same) excludes all liability for any loss, injury, disease or damage whatsoever that you may suffer in connection with or arising from your participation in any activities offered as part of the programme (including, without limitation, any activities held outside of, or incidentally to, the main Event that you are attending), whether direct, indirect, consequential, special, incidental or punitive loss, injury or damage (including, without limitation, injury or disease to persons, property damage, theft, loss of profits, loss of business, loss of opportunity, loss of goodwill, loss or corruption of data or any other type of economic loss, injury or damage) or otherwise. The limitations and exclusions in this paragraph only apply to the extent permitted by applicable law.