Health & Safety

In accordance with the Government of Ontario's recent announcement, meeting and event spaces are scheduled to re-open to 50% capacity as of Jan 31, with full capacity in effect by Feb 21, 2022. With IDS scheduled for April 7, we are planning an in-person show and look forward to seeing you soon.

Admission to this year’s event will be timed-ticketed and limited. Be sure to sign up for our newsletter now so you can get first access when our tickets go on sale later in February.

What You Need To Know For This Year's Show

IDS will be following the advice of public health authorities and making every effort to help ensure your time at IDS is enjoyable and, above all, safe. We kindly ask all of you to keep IDS a safe place for all exhibitors, visitors, staff and partners. Please review the information below carefully, and feel free to reach out if you have any questions.
Please note that all restrictions and requirements are subject to change at any time to best protect the health and safety of all of its audiences in accordance with government guidelines and legal allowances. Please refer to our website often for current guidelines.

Last Updated: January 23, 2022

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Our Health & Safety Protocols

Proof of Vaccination:

The province of Ontario requires proof of vaccination for entry into our event venue, Metro Toronto Convention Centre, South Building for all guests over 12 years of age.

IDS will also be implementing this mandate for all exhibitors, staff, sponsors and partners.

During this year’s event, everyone aged 12 and older will need to be fully vaccinated with a vaccine approved by Health Canada against COVID-19 in order to attend, exhibit and work at IDS. Individuals will need to be fully vaccinated (two doses plus 14 days) and provide their proof of vaccination (digital QR code) along with a physical government-issued ID to access the MTCC.

In settings that require proof of vaccination, you must present an enhanced vaccine certificate with a QR code. IDS will scan the QR code using the Verify Ontario app. Vaccine receipts without a QR code will no longer accepted. For more information on how to obtain your QR code, please visit the province of Ontario website.

Children who are 11 years of age and younger and unable to be vaccinated will be exempted from providing proof of vaccination status.

Fully Vaccinated

People are considered fully vaccinated after receiving the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, one dose of a single-dose vaccine series or three doses of a COVID-19 vaccine not approved by Health Canada).

Medical Exemptions

Individuals who cannot receive the vaccine due to medical exemptions will be permitted entry with the following three items where proof of vaccination is required

    1. Your valid personal identification
    2. Your enhanced vaccination certificate with official QR code. To obtain your medical exemption, you must:
        - ask an Ontario physician or registered nurse in the extended class to submit your exemption request directly to the public health unit where the issuer’s practice is located
        - once your exemption is accepted and entered into COVaxON?by the public health unit, you’ll be able to access your enhanced vaccine certificate with?QR?code through the?COVID-19?vaccination portal
    3. a negative COVID-19 rapid antigen or PCR test from a healthcare provider taken within 48 hours of the individual’s entry to the convention centre. Self-administered at-home tests will not be accepted.

Accommodation requests based on other protected grounds outlined in the Ontario Human Rights Code will also be reviewed and assessed in accordance with the law.

In addition to proof of vaccination, IDS will be implementing the following health and safety protocols at this year’s event.

Mandatory Face Covering: An approved mask is required to be worn covering the nose, mouth and chin at all times except while eating and drinking in designated areas. Masks should fit snugly against the face without gaps. Masks should be made of at least two layers of tightly-woven fabric (such as cotton or linen), and, if possible, a middle “filter” layer. A three-layer mask can provide added protection. Neck gaiters, bandanas, masks with exhaust valves, clear plastic masks and face shields without masks are not permitted. This applies to all people ages 2 and above.

Our Health & Safety Protocols

Unfortunately, we are not able to accommodate guests who cannot wear a mask due to health or other reasons. Rather than being admitted to the in-person event, we invite those individuals to visit our website and visit the exhibitor listing where we will be showcasing our vendors online.
Click Here to know which masks are accepted.

Contactless Ticketing: All tickets will be provided digitally. No tickets will be sold at the door, and we encourage everyone to pre-purchase tickets at toronto.interiordesignshow.com prior to attending the event. Upon entry, simply present your tickets on your mobile device. Alternatively, you may print out your digital ticket or trade badge and present this at the door for scanning. Exhibitors will have access to a digital portal to assign digital e-tickets to their customers. There will be NO re-entry passes at this year’s event.

Timed Tickets: To avoid congestion and to encourage physical distancing, we will implement timed ticket entry for our visitors this year. Each time slot will ensure we are adhering to capacity limits based on government guidelines. Please note that while timed tickets will guarantee entry into the show, but there may be additional wait times.

Contact Tracing: For contact tracing purposes, the ticket purchaser will be considered the primary contact for any guests and will be expected to have contact info for each member of their party. Exhibitors will have access to a digital portal to provide all relevant contact information for themselves and their staff. Please note where necessary, IDS may provide ticketholder and exhibitor contact details including name, email, and phone number to Toronto Public Health to support contact tracing if it is relevant to an incident of COVID-19 exposure on a particular day. Otherwise, IDS will retain this personal information for 30 days and then destroy it. We do not knowingly collect Personal Information from children in connection with the features of our Sites or Services without the consent of a parent or guardian. If we become aware that an individual under the age of 13 has provided personally identifiable information through our Sites or Services, we will immediately remove the individual’s personally identifiable information from our files. If you are using our Site or Services on behalf of a child under the age of 13, including purchasing a ticket to IDS for a child under the age of 13, you must either be that child’s parent or guardian or have the permission of that child’s parent or guardian, to supply the required information.

Self-Assessment Declarations: We will ask everyone to complete and share the results of a COVID-19 customer screening questionnaire prior to entering the event.

Enhanced Sanitization: IDS will undertake enhanced, deep cleaning before, during and after our events, working with venue partners to ensure the highest standards of hygiene and cleanliness. This includes continuous sanitization throughout the course of the event, with a focus on high-touch areas such as door handles, restrooms and food and beverage areas.

Minimum Physical Contact: Please consider a contact-free approach to greet IDS exhibitors and visitors. The exchange of printed materials, such as business cards and sales brochures, will also be discouraged. Consider scanning QR code to follow companies on Instagram or to sign up to their email list.

Building Ventilation:  Building operations staff will continually monitor air flow, building temperature, humidity levels and proper filtration is being provided in the exhibit hall and public spaces.

Opening Night Party: In order to prevent congestion, the Opening Night Party will be paused this year.

IDS Health & Safety Acknowledgement

Please note that while IDS continues to adhere to health and safety guidelines to keep you safe, an inherent risk of exposure to COVID-19 exists in any public place where people are present. By being in public spaces like IDS, you voluntarily assume the risks related to exposure and agree that you will assume all responsibilities for any risk of bodily harm, disease, or loss of property sustained while attending this event and waives all right to lay claim for a refund or damages resulting from any cause whatsoever either before, during or after the event.

By entering the event, you also acknowledge, understand, and confirm each of the following in accordance with applicable health guidelines:

You and/or any Minor for which you serve as a Guardian will abide by all health-and-safety requirements outlined by IDS above.

You and/or any Minor for which you serve as a Guardian are not currently experiencing any of the following symptoms of COVID-19, as identified by the government of Ontario such as:
    • Fever (temperature of 37.8°C/100.0°F or greater) and/or chills
    • Cough (new or worsening)
    • Shortness of breath
    • Decrease or loss of taste or smell
    • For children (<18 years old): nausea, vomiting and/or diarrhea
    • For adults (>18 years old): fatigue, lethargy, malaise and/or myalgias
    • Prior to attending IDS, you and/or any Minor for which you serve as a Guardian are not under any self-quarantine orders.

If you are 12 years of age or older, you are fully vaccinated, meaning at the time you are attending the event it has been at least fourteen (14) days since:
    • your second dose in a 2-dose COVID-19 vaccine series authorized by the Health Canada, such as the Pfizer, Moderna or AstraZeneca vaccines, or
    • your single dose of a single-dose COVID-19 vaccine authorized by the Health Canada, such as Johnson & Johnson’s Janssen vaccine; or
    • your three does of a COVID-19 vaccine not authorized by Health Canada

All FULLY VACCINATED attendees MUST provide each of the following to Management prior to entry into the Event:
    • a government-issued ID with your full name and date of birth (this must match information on your proof of vaccination; we cannot accept a photo of your ID)
    • Acceptable government-issued ID includes:
    • Birth certificate
    • Citizenship card
    • Driver's license
    • Government-issued ID card (Ontario issued or other), including health card
    • Indian status card/indigenous membership card
    • Passport
    • Permanent resident card
    • proof of vaccination with QR code only
    • a completed Covid-19 health screening questionnaire

For purposes of this acknowledgement, a “Minor” means any individual who is under eighteen (18) years of age or has not reached the age of majority as defined by such individual’s jurisdiction of residence, and a “Guardian” means such Minor’s parent or legal guardian or other individual attending IDS who is over the age of eighteen (18) and acting in loco parentis for such Minor.

Please do not enter IDS or the Metro Toronto Convention Centre if you cannot confirm all of the above criteria. If at any point during your time at IDS you do not meet all of the above criteria, you will be required to isolate and may be relocated or asked to leave MTCC at the sole discretion of Management.

Photo & Video Release

Ticket holders acknowledge and consent that your likeness may be captured in photo or video materials and published by media and/or IDS. Photographs and video may be used in all forms of communication, including but not limited to publicity, broadcast, newspaper, and digital properties without compensation to ticket holders.

FAQs

Will we require proof of vaccination in order to attend the event?

Yes, proof of full vaccination will be mandatory for all visitors, exhibitors, partners, sponsors and staff 12 years of age and older. Everyone will also need to abide to our health and safety protocols. Read the full guidelines here.

IDS will be using the Verify Ontario app to determine proof of vaccination. To get your QR code, please visit the Ontario Health website. You must present an enhanced vaccine certificate with a QR code. IDS will scan the QR code using the Verify Ontario app. Vaccine receipts without a QR code will no longer accepted. For more info on how to obtain this, please click here.

Visitors who cannot receive the vaccine due to medical exemptions will be permitted entry with ID, and your enhanced vaccination certificate with official QR code where your medical exemption will be recorded. Visitors must also bring along a negative COVID-19 rapid antigen or PCR test from a healthcare provider taken within 48 hours of their attendance. Self-administered at-home tests will not be accepted. Accommodation requests based on other protected grounds outlined in the Ontario Human Rights Code will also be reviewed and assessed in accordance with the law.

Am I required to wear a face covering?

Yes, everyone over the age of 2 is required to wear a mask and follow our full suite of health and safety protocols. Read the full guidelines here.

What if I am unable to wear a face covering due to health reasons?

An approved mask is required to be worn covering the nose, mouth and chin at all times except while eating and drinking in designated areas. Masks should fit snugly against the face without gaps. Masks should be made of at least two layers of tightly-woven fabric (such as cotton or linen), and, if possible, a middle “filter” layer. A three-layer mask can provide added protection. Neck gaiters, bandanas, masks with exhaust valves, clear plastic masks, and face shields without masks are not permitted. This applies to all people ages 2 and above. Unfortunately, we are not able to accommodate guests who cannot wear a mask due to health or other reasons. Rather than being admitted to the in-person event, we invite those individuals to visit our website and visit the exhibitor listing where we will be showcasing our vendors online.

What is the attendee refund policy if I am unable to attend due to COVID-19?

We will not be able to refund or transfer any ticket orders as all sales are final.

I am a person with a disability and will be bringing a support person with me to the Show, how will my support person receive a complimentary pass when I buy my ticket online?

Please purchase your ticket online. When you and your support person get to the show, please speak to a staff member and we will provide further assistance. For more information about our AODA Customer Service Policy, please click here.